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To Individual Customers Who Hold Accounts at JPMorgan Chase Bank, N.A. and its affiliates’ branches in U.S.

JPMorgan Chase Bank, N.A. Tokyo Branch is not engaged in any businesses for individual customers. If you have an account with JPMorgan Chase Bank, N.A. or its affiliates’ branches in U.S. and have a question or inquiry about it, please directly contact their Customer Service at 1-800-935-9935 (Available for 24 hours, 365 days a year. English only)

J.P. Morgan in Japan:
Tokyo Building, 7-3 Marunouchi 2-chome, Chiyoda-ku, Tokyo 100-6432

  • JPMorgan Securities Japan Co., Ltd.: 03 6736 1111
  • JPMorgan Chase Bank, N.A., Tokyo Branch: 03 6736 1000
  • JPMorgan Asset Management (Japan) Ltd.: 03 6736 2000


Global Contacts

For general inquiries regarding JPMorgan Chase & Co. or other lines of business, please call

+1 212 270 6000

For Chase Customer Service, please call +1 800 935 9935

For careers, please visit the Global Careers website.

For individuals and family offices, please contact Private Banking.

For corporations and institutions with revenues between $20 million and $2 billion, contact Commercial Banking.

Media Contacts

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JPMorgan Chase & Co.

For press or media inquiries regarding Chase or JPMorgan Chase, please visit Corporate Global Media Relations.



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