JPモルガン・チェース銀行東京支店

Commercial Banking

From startups to legacy brands, you're making your mark. We're here to help.

Innovation Economy
Fueling the success of early-stage startups, venture-backed and high-growth companies.
Midsize Businesses
Keep your company growing with custom banking solutions for middle market businesses and specialized industries.
Large Corporations
Innovative banking solutions tailored to corporations and specialized industries.
Commercial Real Estate
Capitalize on opportunities and prepare for challenges throughout the real estate cycle.
Community Impact Banking
When our communities succeed, we all succeed. Local businesses, organizations and community institutions need capital, expertise and connections to thrive.
International Banking
Power your business' global growth and operations at every stage.

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Credit and Financing

Prepare for future growth with customized loan services, succession planning and capital for business equipment.

Asset Based Lending
Enhance your liquidity and gain the flexibility to capitalize on growth opportunities.
Equipment Financing
Maximize working capital with flexible equipment and technology financing.
Trade & Working Capital
Experience our market-leading supply chain finance solutions that help buyers and suppliers meet their working capital, risk mitigation and cash flow objectives.
Syndicated Financing
Leverage customized loan syndication services from a dedicated resource.
Commercial Real Estate
Capitalize on opportunities and prepare for challenges throughout the real estate cycle.
Employee Stock Ownership Plans
Plan for your business’s future—and your employees’ futures too—with objective advice and financing.

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Institutional Investing

Serving the world's largest corporate clients and institutional investors, we support the entire investment cycle with market-leading research, analytics, execution and investor services.

Institutional Investors
We put our long-tenured investment teams on the line to earn the trust of institutional investors.
Markets
Direct access to market leading liquidity harnessed through world-class research, tools, data and analytics.
Prime Services
Helping hedge funds, asset managers and institutional investors meet the demands of a rapidly evolving market.
Global Research
Leveraging cutting-edge technology and innovative tools to bring clients industry-leading analysis and investment advice.
Securities Services
Helping institutional investors, traditional and alternative asset and fund managers, broker dealers and equity issuers meet the demands of changing markets.

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Investment Banking

Providing investment banking solutions, including mergers and acquisitions, capital raising and risk management, for a broad range of corporations, institutions and governments.

Center for Carbon Transition
J.P. Morgan’s center of excellence that provides clients the data and firmwide expertise needed to navigate the challenges of transitioning to a low-carbon future.
Corporate Finance Advisory
Corporate Finance Advisory (“CFA”) is a global, multi-disciplinary solutions team specializing in structured M&A and capital markets. Learn more.
Development Finance Institution
Financing opportunities with anticipated development impact in emerging economies.
Sustainable Solutions
Offering ESG-related advisory and coordinating the firm's EMEA coverage of clients in emerging green economy sectors.
Mergers and Acquisitions
Bespoke M&A solutions on a global scale.
Capital Markets
Holistic coverage across capital markets.

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Private Bank

A uniquely elevated private banking experience shaped around you.

Banking
We have extensive personal and business banking resources that are fine-tuned to your specific needs.
Investing
We deliver tailored investing guidance and access to unique investment opportunities from world-class specialists.
Lending
We take a strategic approach to lending, working with you to craft the fight financing solutions matched to your goals.
Planning
No matter where you are in your life, or how complex your needs might be, we’re ready to provide a tailored approach to helping your reach your goals.

Wealth Management

Whether you want to invest on your own or work with an advisor to design a personalized investment strategy, we have opportunities for every investor.

Invest on your own
Unlimited $0 commission-free online stock, ETF and options trades with access to powerful tools to research, trade and manage your investments.
Work with our advisors
When you work with our advisors, you'll get a personalized financial strategy and investment portfolio built around your unique goals-backed by our industry-leading expertise.
Expertise for Substantial Wealth
Our Wealth Advisors & Wealth Partners leverage their experience and robust firm resources to deliver highly-personalized, comprehensive solutions across Banking, Lending, Investing, and Wealth Planning.

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About Us

We aim to be the most respected financial services firm in the world, serving corporations and individuals in more than 100 countries.

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JPモルガン・チェース銀行東京支店

苦情処理措置及び紛争解決措置の内容

当行は、業務にかかるお客様からの苦情等のお申し出に対し、真摯に、また迅速・公平かつ適切に対応するよう努めています。苦情等はお取引を担当させて頂いている部署等、または、当行の次の窓口まで書面によりお申し出下さい。

〒100-6432
東京都千代田区丸の内二丁目７番3号東京ビルディング
JPモルガン・チェース銀行　東京支店
お客様苦情処理担当係

また、当行の業務に関する苦情処理措置及び紛争解決措置として以下に掲げる業務の種別ごとに、当該各号に掲げる措置を講じております。

1．銀行業務

当行は、銀行法及び農林中央金庫法上の指定紛争解決機関である一般社団法人全国銀行協会（全国銀行協会相談室＊）との間で銀行業務に関する手続実施基本契約を締結しております。

* 全国銀行協会相談室

全国銀行協会相談室は、銀行に関するさまざまなご相談やご照会、銀行に対するご意見・苦情を受け付けるための窓口として、一般社団法人全国銀行協会が運営しています。ご相談・ご照会等は無料です。

詳しくは、一般社団法人全国銀行協会のホームページをご参照ください。

また、全国銀行協会相談室がお客様からの苦情の申出を受け、原則として2ヶ月を経過してもトラブルが解決しない場合には、「あっせん委員会」をご利用いただけます。詳しくは全国銀行協会相談室にお尋ねください。

　電話番号：0570-017109または03-5252-3772
　受付日：月～金曜（祝日および銀行の休業日を除く）
　受付時間：　午前9時～午後5時

2．登録金融機関業務等

当行は、一般社団法人全国銀行協会（連絡先は上記参照）または特定非営利活動法人　証券・金融商品あっせん相談センター（FINMAC）＊を利用することにより登録金融機関業務等関連の苦情及び紛争の解決を図ります。

* 特定非営利活動法人
　証券・金融商品あっせん相談センター（FINMAC）
　所在地：〒103-0025 東京都中央区日本橋茅場町二丁目１番１号第二証券会館
　電話番号：0120-64-5005（フリーダイヤル）
　受付時間：月～金曜（祝日等除く）（9：00～17：00）
詳しくは、証券・金融商品あっせん相談センター（FINMAC）のホームページをご参照ください。